Grace + Vine Studios, LLC Terms of Use
Last updated: 5/20/2024
Welcome to Grace + Vine Studios, LLC. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. Description of Services
Grace + Vine Studios, LLC offers the following products and services:
- Website and Branding Services: We provide customized website design and branding solutions to help you establish and enhance your online presence.
- Digital Courses: Our educational courses are designed to teach you various aspects of website design, branding, and online business strategies.
- Digital Templates: We offer a variety of pre-designed templates that you can use for websites, social media, and other branding needs.
2. Purchase Currency
All transactions on our website are conducted in U.S. Dollars (USD).
3. Customer Service
For any inquiries, support, or questions, please contact our customer service team via email at:
Email: hello@graceandvinestudios.com
4. Fulfillment Policies
Refund Policy:
- Digital Products: Due to the nature of digital products, we do not offer refunds on digital courses or templates once they have been downloaded or accessed.
- Services: Refunds for our website and branding services are outlined in detail in your contract. Please contact us at hello@graceandvinestudios.com for more information on your specific project policy.
Delivery Policy:
- Digital Products: Once your payment is confirmed, you will receive an email with instructions on how to access and download your digital products.
- Services: Delivery timelines for website and branding services will be discussed and agreed upon during the project planning stage.
Return Policy:
- Digital Products: All sales of digital products (courses and templates) are final. No returns are accepted.
- Services: Returns for services rendered are not applicable, but we strive to ensure your satisfaction with our work. Please contact us to address any concerns.
Cancellation Policy:
- Digital Products: Once a digital product has been accessed or downloaded, the purchase cannot be canceled.
- Services: If you wish to cancel a service, please contact us as soon as possible. Cancellations will be evaluated based on the progress of the project and any work already completed.
5. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
6. Business Physical Address
Our statutory agent is located at:
Address: 3225 McLeod Drive Suite 100, Las Vegas, NV
7. Payments
All payments are processed securely using Stripe. By making a purchase, you agree to comply with Stripe’s terms and conditions.
8. Changes to Terms of Use
We reserve the right to change or update these terms at any time. Any changes will be posted on this page, and we encourage you to review our terms regularly to stay informed.
9. Contact Information
If you have any questions about these Terms of Use, please contact us at:
Email: hello@graceandvinestudios.com
Thank you for choosing Grace + Vine Studios, LLC. We look forward to working with you!
